Client success starts with
Whether you specialize in long-term, complex projects or short turnaround jobs, you succeed by acquiring and maintaining clients while ensuring that projects/jobs are executed profitably. It all starts with managing relationships and making your deadlines. Competing on value is necessary, but the real challenge is to be better than the competition at ongoing relationship management.
Somerset’s expertise in ERP for professional services is unparalleled with hundreds of successful implementations in the industry. Built on Acumatica’s power platform, our solution provides a powerful 360-degree view of your customers’ activities, requests and projects that your company needs to stay ahead of the competition. Somerset can help tackle the issues of customer relations and productivity simultaneously.
With integrated financials, customer management, project cost tracking, service automation and time and expense management, we provide the capabilities and features that small- and mid-sized businesses demand from professional services automation software.
Acumatica Cloud ERP supports work-from-anywhere scenarios by providing access to your business management and mobile field service operations, from any device, anytime, anywhere, making it the ideal business management solution for operational continuity and business resilience.
Why choose Acumatica for your Professional Services business?
- Dashboards and analytics that are industry specific to professional services to better track KPIs for employee utilization and project profit realization.
- Workflows to streamline project billing and works in process. We’ll make it easy to manage multiple billing rates and streamline industry billing methods such as fixed fee, cost plus, time and material and unit based billing.
- Cloud and Mobility – Mobile access is an absolute requirement for information access in the field, on the road, at a client site, out of the office or after hours.
- Integration – Acumatica’s ability to natively integrate to other systems, such as credit card feeds for employee expense reports and project information to project and document management systems using no code APIs (application programming interface), reduces any duplicated effort within your team.